Let's Chat

Whether you’re planning a trip, have questions about our apartments, or just want local advice before you book – we’re here and happy to help.

We love hearing from guests (and future guests). Here are some good reasons to reach out:

Planning your trip? We can help you choose the right apartment for your needs, suggest the best time to visit, or answer questions about Edinburgh.

Need local knowledge? Ask us anything – from “where’s the best breakfast?” to “is it really that hilly?” We’ve lived here long enough to give you honest answers.

Already booked? Got questions about check-in, accessibility, parking, or what to pack? Just drop us a message.

Something not quite right? If there’s an issue during your stay, please tell us straight away. We’d rather fix it now than read about it in a review later.

Contact Info

Alternatively, send us a message using this form and we’ll get back to you asap.

How We Handle Messages

We check messages throughout the day and aim to respond within a few hours during normal waking hours (let’s say 8am-10pm UK time). If you message at 2am, you might need to wait until morning – we’re probably asleep.

During your stay, you’ll have our direct mobile number for anything urgent. We mean it when we say we’re available – this isn’t a call center, it’s us.